5th February 2019

Privacy Policy

WHAT DO WE DO WITH YOUR INFORMATION?

When you signup or book a service, as part of the booking process, we collect the personal information you give us such as your name, contact no., address and email ID.

When you browse our website, we also automatically receive your computer’s internet protocol (IP) address, which helps us know your browser and operating system.

We share the provided details with the service provider in order to fulfil your requirement. We do not share your information with all the service providers, but only with the service provider selected by you.In case the service provider is busy, we will share your details with an alternate service provider and also notify you on this.

CONSENT

How do you get my consent?
When you provide us with personal information like your credit card details, while completing a transaction in placing orcancelling a booking, we infer that you are consenting to our collecting it and using it for that specific reason.

How do I withdraw my consent?

After opting in, if you wish to withdraw your consent for us to contact you and use/disclosure of your information you can contact us at Support@dsmenders.com

DISCLOSURE

We may disclose your personal information if we are required to do so by law or if you violate our terms of service.

THIRD-PARTY SERVICES

Normally, the third-party service providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways, SMS Transaction provider, Cloud telephone operator and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, certain providers may be located in or availfacilities that are located in a different jurisdiction not related to either of us. So if you elect to proceed with a transaction that involves the services of sucha third-party service provider, then your information will be subject to the laws of thatjurisdiction.

Once you leave our website/app or are redirected to a third-party website or application, you are no longer governed by ourprivacy policy or terms of Service.

Links

When you click on outside links of our website/app, they may direct you away from our site. In such a case, we are not responsible for the privacy practices of other sites and we recommend you to read their privacy statements.

CALL MONITORING

Calls may be recorded for training and quality purposes. Recorded call will be used to improve quality of service.

SECURITY

To protect your personal information, we take adequate precautions and follow industry’s best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. But nonewould assure data security and so are we.

COOKIES

We use user cookies to account for the number of sessions used by the user and third-party cookies for analysis.

Google

We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) to measure site traffic.

Opting out:

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.

AGE OF CONSENT

When you browse our site, you imply that you are a major and provide us your consent to allow any of your minor dependents to use this site.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify the privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances we are liable to use and/or disclose it.

If our company is acquired by or merged with another company, your information may be transferred to the new owners and they may continue to provide service to you.

QUESTIONS AND CONTACT INFORMATION

If you wish to access, amend or delete your personal information that is available with us, or if you wish to get more information on the products, please register a complaint, or contact our privacy compliance officer at Support@dsmenders.com, accordingly.

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